Last updated: January 11th, 2017

ePlane is committed to safeguarding any personal or confidential information that may be collected through our Website and to ensuring that you are fully informed as to how such information will be used. The following policy describes such collection and usage. Any undefined capitalized terms used within this Privacy Policy will have the same meanings as they do in the Eplane Terms of Use.

Information Collected and How We Collect It

First, we may ask you to provide personal information as part of providing you with requested Services or when corresponding with you. This may include the following instances:

  • Registration:  When you register to use the Services, we will ask you to provide certain information. Such information may include your name, email address, physical address or location (“Contact Information”) and password created in order to be able to contact you, verify your account and allow you to log in in future instances. The registration process is optional for visitors who only want to view the Website content, but is required for Service users.
  • When You Use the Services:
    • We will collect information regarding your actual usage of the Services, including details of your purchase of Goods and related account activity.
    • We will collect information regarding your actual usage of Third Parties Websites, including when and how such Third Parties Websites are used. Such usage may include, but may not be limited to, your last login time, duration of login and list of activities performed by each user.
  • When You Communicate With Us:  When you contact us with questions, comments or for purposes of customer/technical support, we collect the information contained in your message, which may include your Contact Information and any other personal information you provide. We will also collect such information when you ask to be included in our mailing lists or express an interest in hearing more about the Services, in order to send you information in the future regarding the Services, Eplane partners, related services, promotions or events.
  • When You Fill Out a Survey:  We may collect your Contact Information through surveys we may conduct from time to time in respect of the Services. Participation and providing information in surveys is optional.

In addition to the above, we may collect further information from you automatically. Whenever you visit our Website, our web server automatically collects and aggregates information in respect of your visit through the use of “cookies” and otherwise. This information may include referring websites, browser type, browser language, operating system, the pages that you access, your Internet protocol address, and the actions you take on our site (such as the pages you’ve viewed and the links clicked). We use cookies to allow us to automate access and the data entry functions of our website, tailor our website to your preferences or interests, or customize promotions or marketing. In addition, cookies allow us to track use of our website to determine those areas which are useful or popular and those that are not thereby enabling us to improve and update our website effectively. In general, this aggregate information will not identify you personally unless correlated with other personally identifying information. Most web browsers can either alert you to the use of cookies or refuse to accept cookies entirely. You should be aware that if you elect not to accept cookies, some parts of the Site may not function properly or permit access. To learn more about your options for cookie management, please visit http://www.networkadvertising.org

What We Do or Might Do With the Information Collected

We may evaluate, retain and use the information provided to us and the data generated from your use of the Services and Third Parties Websites to:

  • Collect and store it for your continued use of the Services;
  • Contact you from time to time with critical user or service updates or other information important to support the Services. We may contact you to ensure that the information we have in our records is accurate or when in need of additional information to complete your profile;
  • Receive feedback and comments from you about our Services and inquire about any features you would like to see in future offerings. We may also contact you to ask for your satisfaction rate, inform you of technical issues, or offer you upgrades, promotions and additional products that you may be interested in;
  • Send out newsletters to you with articles and information which we believe may be of interest to you;
  • Provide, customize, measure and improve our Services, content, marketing and advertising;
  • Develop new services;
  • Process your payment through authorized and secure third-party billing operators;
  • Assist us for our own internal statistical and analytical purposes;
  • Prevent activity we determine to be potentially illegal; and
  • Enforce this Privacy Policy and/or our Terms or any other purpose referenced herein or therein.

It is important to note that any personal information regarding your own specific account usage and particular Third-Party Websites credentials will not be shared with third parties.

We may store or process your information on servers located outside of your country.

Disclosure of Information

We will not use your personal information for any purposes, other than those outlined in this Privacy Policy and/or in the Terms, unless we have your consent. We will not share your personal information with any other third parties without your permission, unless:

(a) We are required to do so by law or when necessary to comply with a current judicial proceeding, a court order or legal process served on Eplane, or when we believe in good faith that disclosure of information is necessary to prevent imminent physical harm, financial loss or to report suspected illegal activity. In all cases, such information will only be disclosed in accordance with applicable laws and regulations.

(b) In the event of a proposed or actual sale, merger, liquidation, dissolution, reorganization or acquisition of all or part our company or its assets, so long we give affected users notice before personally identifiable information becomes subject to a different privacy policy.

In addition, we may provide and disclose information provided to us and the data generated from your use of the Services and Third Parties Websites publically and to third parties so long as it does not include any personally identifiable information.

Links and Third Party Service Providers

We may offer links from our Website to other websites which may be hosted by our partners or by unrelated companies which we think may be of interest to you. Such websites are not governed by this Privacy Policy and Eplane makes no representation as to their practices for dealing with your personal information. Therefore, if you visit such third party sites following such referral, or use the related services of such parties, we recommend that you check their privacy policy prior to any use.

Securing the Information

At Eplane, we take reasonable technical and organizational measures to guard against unauthorized or unlawful processing of the information collected and against accidental loss or destruction of, or damage to, your personal data.

While no system is completely secure, we believe the measures implemented by our site reduce the likelihood of security problems to a level appropriate to the type of data involved. This includes encrypting the transmission of sensitive information using secure socket layer technology, as well as safeguarding your data through firewalls, data encryption and authentication procedures in order to maintain the security of your active session and to protect your personal data and the Services from unauthorized access.

Despite all of such efforts, bear in mind that Eplane cannot completely guarantee the security of all information collected as additional external factors, such as hardware or software failure, misuse and loss of user credentials, may compromise such security. In addition, we recommend that you do your part in protecting yourself from unauthorized access to your account by ensuring no one else uses your computer when you are logged in, by logging off from the Services when it is not in use and by keeping your Service password confidential.

Public Access

Any information or content voluntarily disclose for posting publicly to the Service by you may be viewed by other users or organizers of the same organization.

If you remove information that you posted publicly to the Service, copies may remain viewable in cached and archived pages of the Service, or if other users or third parties using the Website have copied or saved that information.

Access, Modifications and Accuracy of Information Collected

You can access and modify your Account information directly by logging in ePlane and navigating to account management https://www.eplane.com/users/profile/manage/account, as well as make any changes to any consent that you may have given in respect of us contacting you relating to information that you receive from us. At any time, you may also ask that your preferences as to the type of communications that you receive from us are modified in order to stop receiving them or to be added to our mailing list. You can also do this by following the instructions included in each communication or newsletter.

Changes to This Privacy Policy

We may change the terms of this Privacy Policy from time to time. We will reflect any privacy policy changes on this page. If a change in terms would reduce any protection with respect to information previously collected by us, then such information will continue to be dealt with in accordance with such protection that was contained in our policy that was in effect at the time of collection.

Acceptance of Our Privacy Policy

By using our Services and accessing our Website you are consenting to the practices relating to information collection and use that are described in this privacy policy.

Contact Information

Any requests for access to your information, modification of your information or questions in respect of this policy should be sent to the following email address support@eplane.com